Company: Store at Door
Location: Manchester, UK
Hourly Pay: £14.56 per hour
Qualifications: None specified
Job Description:
As a Billing Executive at Store at Door in Manchester, you will play a pivotal role in managing billing processes to ensure accurate and timely invoicing. Your responsibilities will include:
1. **Billing Management:** Generating invoices accurately and promptly based on sales and service transactions.
2. **Record Keeping:** Maintaining detailed records of billing activities, including customer information, transaction details, and payment status.
3. **Customer Interaction:** Responding to customer inquiries regarding billing matters, resolving any issues or discrepancies promptly and professionally.
4. **Data Analysis:** Analyzing billing data to identify trends, discrepancies, and areas for improvement in billing processes.
5. **Collaboration:** Working closely with other departments, such as sales and finance, to ensure seamless coordination of billing activities.
6. **Compliance:** Ensuring compliance with relevant regulations and company policies regarding billing practices.
7. **Reporting:** Generating regular reports on billing performance and metrics for management review.
8. **Continuous Improvement:** Proactively identifying opportunities to streamline billing processes, enhance efficiency, and improve customer satisfaction.
Requirements:
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent communication skills, both verbal and written.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in basic computer skills, including Microsoft Excel and billing software (training will be provided if necessary).
- Prior experience in billing or customer service roles is preferred but not required.
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