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 Shift Supervisor

  • - Overseeing Operations:
  • - Coordinate and supervise daily activities to ensure smooth operation.
  • - Monitor workflow to optimize efficiency and productivity.
  • - Ensure compliance with company policies and safety regulations.
  • - Staff Management:
  • - Assign tasks and responsibilities to team members.
  • - Provide training and guidance to staff as needed.
  • - Conduct performance evaluations and provide feedback for improvement.
  • - Quality Control:
  • - Maintain high standards of product/service quality.
  • - Conduct regular inspections and audits to identify areas for improvement.
  • - Address any issues related to quality promptly and effectively.
  • - Customer Service:
  • - Ensure excellent customer service standards are upheld.
  • - Handle customer inquiries, complaints, and feedback professionally.
  • - Work to resolve customer issues in a timely manner.
  • - Problem Solving:
  • - Address operational challenges and resolve conflicts as they arise.
  • - Implement solutions to prevent recurring issues.
  • - Collaborate with other supervisors and management to problem-solve effectively.
  • - Communication:
  • - Serve as a liaison between management and frontline staff.
  • - Communicate operational updates, policy changes, and other relevant information to the team.
  • - Foster a positive and collaborative work environment through effective communication.
  • - Administrative Tasks:
  • - Maintain accurate records of inventory, sales, and other relevant data.
  • - Prepare reports and summaries for management as required.
  • - Assist with scheduling, payroll, and other administrative duties as needed.

Salary:

- The salary range for this position is £29,000 to £31,000 per year, commensurate with experience and qualifications.


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