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Shift Supervisor
- - Overseeing Operations:
- - Coordinate and supervise daily activities to ensure smooth operation.
- - Monitor workflow to optimize efficiency and productivity.
- - Ensure compliance with company policies and safety regulations.
- - Staff Management:
- - Assign tasks and responsibilities to team members.
- - Provide training and guidance to staff as needed.
- - Conduct performance evaluations and provide feedback for improvement.
- - Quality Control:
- - Maintain high standards of product/service quality.
- - Conduct regular inspections and audits to identify areas for improvement.
- - Address any issues related to quality promptly and effectively.
- - Customer Service:
- - Ensure excellent customer service standards are upheld.
- - Handle customer inquiries, complaints, and feedback professionally.
- - Work to resolve customer issues in a timely manner.
- - Problem Solving:
- - Address operational challenges and resolve conflicts as they arise.
- - Implement solutions to prevent recurring issues.
- - Collaborate with other supervisors and management to problem-solve effectively.
- - Communication:
- - Serve as a liaison between management and frontline staff.
- - Communicate operational updates, policy changes, and other relevant information to the team.
- - Foster a positive and collaborative work environment through effective communication.
- - Administrative Tasks:
- - Maintain accurate records of inventory, sales, and other relevant data.
- - Prepare reports and summaries for management as required.
- - Assist with scheduling, payroll, and other administrative duties as needed.
Salary:
- The salary range for this position is £29,000 to £31,000 per year, commensurate with experience and qualifications.
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