Customer Care Executive - Hyderabad

Job Title: Non-Voice Executive

Job Type: Full-time

Location: Hyderabad 

Salary: Up to 29,000 INR per month

Qualifications:

- Minimum 12th grade education or equivalent

- Strong communication skills in English (written and verbal)

Experience:

- Freshers are welcome to apply

- Prior experience in a non-voice or backend support role is an advantage but not mandatory

Responsibilities:

- Handle non-voice customer inquiries, emails, and chats in a professional manner

- Provide accurate and timely responses to customer queries and concerns

- Assist with data entry, documentation, and other administrative tasks as required

- Collaborate with team members to ensure customer satisfaction and resolve issues promptly

- Follow company policies and procedures to maintain quality standards and compliance

Key Skills:

- Excellent written communication skills

- Attention to detail and accuracy

- Ability to multitask and prioritize workload effectively

- Basic computer proficiency and familiarity with office software (e.g., MS Office, Google Suite)

- Strong problem-solving skills and customer-oriented mindset

Benefits:

- Competitive salary package with potential for growth

- Cab facility available for convenient commute

- Opportunity to work in a dynamic and supportive environment

- Training and development opportunities to enhance skills and career advancement

Apply Now